Courtyard by Marriott Hyderabad

We stayed there from 7th May to 10th may. Our stay was pleasant. We had interface with Mr.Hari, Mr.Gaurav, Mr.Prashant and Mr. Rugved as Marriott representatives at reception, operations and at the restaurant. Everybody was very warm and helpful. Rooms are pleasantly furnished , very clean. We enjoyed the view of Hussain Sagar from our room. Food is excellent. Overall we enjoyed our stay and would revisit in our next trip to Hyderabad.

Several people welcomed us with beautiful smiles at the arrival and departure even though we arrived and depart odd hours, which was very nice. We liked breakfast. Servers (manager) came to our table right away to ask drink for each meal. Stuff's service was excellent, and their smiles were genuine. They gave us plenty of bottled water, which was great!! They helped us for a sightseeing by calling Uber. The manager (Rugved) talked to the driver to ensure we would be taken care of. He gave me a WhatsApp # so that I could ask questions whenever I had, and he replied pretty quickly. Very impressive service! I didn't go out, but a lake is a walking distance. We had a peak view of the lake from our room.

From the first time when we reach hotel we found that the property welcomes us and greet us in a pleasing way. Moreover we like the staff Mr. Sai Kumar from front office who helped us to do our payments and sort out the rooms and do our early checking. Also inform to restaurant to provide us food as soon as possible. We were unable to pay room rent online so he talked to management and accept cash from us. Not only him, front office team , restaurant all the waiters, managers , housekeeping supervisors and attendants, bell desk and security staffs , we felt they were so kind and each every guest is very important for them. I have to say "WOW" for the service. It was excellent.

* It was hospitality at its best from the very word "Go" * My request for early checkin was duly honoured and I am so grateful for it * Even though my desired room was not yet ready, they provided me an alternate room for few hours and then shifted me to my room * Rooms are very clean, bright and good shades of colours especially the carpet * Bathroom was spacious, well lit, with various options of Bath and hand towels, toiletries were duly provided on all the 4 days of my stay, which is very appreciated. * The shower pressure, was quite satisfactory and also the water temperature. * Rooms were provided with Menu cards and in room dining was also impeccable. * Who would knew the chef himself comes along with your food to explain what is what and it was such a lovely gesture * I the the luxury of enjoying a good sumptuous breakfast for over 4 days and the experience was just magical * there were so many options to choose from and attention to details was extremely good * every one in the dining area were always helpful and they would come running to you if we need anything. * My humble and special thanks to Mr. Kumarjit who in my 4 days of breakfast experience, would always be extremely polite, courteous and very helpful. This goes not only with me, he was the same with everyone else. Please do convey my special thanks to him. * The check in and the check out experience was also really swift, the check in was very welcoming in and the check out made me feel that I do not want to get out of this place. * With so many wonderful experiences with Marriott every where else, this would also be one of the most memorable ones. * Forgive me for if I have forgotten to mention the names of who really made my visit great. My humble gratitude and respect to everyone. * Thank you Team Marriott (Hyderabad) Will cherish this for a very long time.

The restaurant staff were very good to us, despite a slight language barrier here and there they always did their best to make us comfortable. Have to make mention of Utsha who's one or the chef's/ waitresses who was just amazing.